All airlines cancel flights from time to time. Cancellations are frustrating and costly to the passenger, meaning that arrangements have to be changed at the last minute, for such things as hotels, tours and meetings.
But it is unclear sometimes why flights are cancelled. Sometimes planes are cancelled due to such things as mechanical failure, airport delay and/or closure and bad weather. Sometimes flights are cancelled well in advance of the scheduled departure.
Has one of your flights been cancelled by Tiger Airways?
How were you treated by Tiger Airways when notified of your flight cancellation?
Were the alternatives offered to you acceptable?
Any other issues, complaints or problems with Tiger Airways Plane flight cancellations?
Post your review and comments below.
I'm writing this to tell the world not ever book with Tiger Airways! Choose AirAsia instead. This is an account of my terrible experience with Tiger Airways (Seair). As a gist, Tiger Airways' customer service is terribly poor and deleterious for passengers they strand. It's my first time travelling with this airline, and they have already given me a bad impression which has led me to never book with them again! Please be guided.
ReplyDeleteWorst airline i've ever had. They didn't email me about my canceled flight from Bangkok-Philippines (August 18, 2012 10:10 AM). No compensation in any way. I waited within the day to receive their email but nothing. If my mom didn't call their customer service hotline, i wouldn't have been able to rebook my flight then. They rebooked me for a flight the next day at night (August 19, 2012 7:05PM), so basically I had to stay for 2 more days. This certain incident caused me a lof of trouble: (1) accommodation and food at my own expenses; (2) not being able to attend the company gathering on August 19, 1pm . If they don't have budget to accommodate their stranded passengers, the least thing they could and should have done was apologize. Tiger Airways (Seair) is terrible. If I had to choose between AirAsia and Tiger Airways, I would definitely go for AirAsia because of it's good customer service, convenient check in, and accommodating staff, way to ahead than this substandard airline. The hell with Tiger Airways. I knew later on about some of the shitty stuff my friends encountered with this same airline!! Mediocre! Anything could have happened with me staying for 2 more unplanned days in Bangkok while compromising my job. Damn!