General Issues Complaints or Problems at Tiger Airways

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Flight Change Issues or Problems at Tiger Airways

Most airlines, have terms and conditions that apply to changing your flight. This can range from not being able to change your flight because of the nature of the booking, to changing the booking but being charged a service fee and making up the difference in the cost of the fare.

Fees may be different if you change your fare online to making contact with the call centre.

How have you found changing fares with Tiger Airways?

Is it a simple process?

Are their fees and charges too much?

Any other issues?

Post your review and comments below.

Tiger Airways Call Centre Issues and Problems

Most airlines operate a dedicated call centre to handle ticket sales, flight changes or other issues associated with flying. However not all call centres operate in the same way. Many companies contract call centre work out to other countries or to companies not directly associated with the airline.

What are your experiences with the Tiger Airways call centre?

Do you have to wait a long time before your call is answered? If so, how long?

How would you rate the customer service and problem solving of the staff?

Any other issues or complaints about the Tiger Airways Call Centre?

Post your review and comments below.

Tiger Airways Check in Times and Problems

Many low cost or budget carriers run a strict check in system at all of their departure points. What that means is that if you arrive at the check in counter outside of their designated time schedule, they may deny you travel. This refusal can be even if the flight is still a long way from departing.

Check in times can vary depending on the type of flight you are taking. It is important to check the conditions of your ticket a few days before your scheduled departure. And if you want to ensure you can catch your flight, make sure you are at check in well before the advised time.

Have you missed a flight because of a strict check in policy?

Has Tiger Airways shown any leniency with this issue?

Any other issues, complaints or problems with Tiger Airways check in times?

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Flight Delay Problems on Tiger Airways

Most airlines suffer some form of delay from time to time. Its how often they are delayed and how they treat the passengers that are the real issues.

Numerous reasons are given for the delay of planes in departing and arriving. Some of these are mechanical issues, check in delays, missing passengers, baggage hold ups, airport congestion and bad weather. There are of course other reasons, but the airlines may not always tell you why.

Have you experienced a delay when flying with Tiger Airways?

Were you kept up to date with information regarding the delay?

How have you been treated when delayed - were you compensated or given vouchers?

Any other issues, complaints or problems with Tiger Airways Plane Delays?

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Tiger Airways Flight Cancellations

All airlines cancel flights from time to time. Cancellations are frustrating and costly to the passenger, meaning that arrangements have to be changed at the last minute, for such things as hotels, tours and meetings.

But it is unclear sometimes why flights are cancelled. Sometimes planes are cancelled due to such things as mechanical failure, airport delay and/or closure and bad weather. Sometimes flights are cancelled well in advance of the scheduled departure.

Has one of your flights been cancelled by Tiger Airways?

How were you treated by Tiger Airways when notified of your flight cancellation?

Were the alternatives offered to you acceptable?

Any other issues, complaints or problems with Tiger Airways Plane flight cancellations?

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Food Drinks and Snacks Menu on Tiger Airways

Many budget airlines don't offer included meals, drinks and snacks as part of the fare. If you do want to eat or drink on some flights, you must purchase a product from the trolley or if available, pre book a meal when purchasing your flight.

Menus can differ depending on the duration and origin/destination of your flight.

How do you find the meals and drinks on Tiger Airways?

Is the food fresh and tasty?

Are the food, snacks and drinks good value?

Any issues, complaints or problems with Tiger Airways Food Service?

Post your review and comments below.